New Lebanon Police Department
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New Lebanon Police Chief Darrin Townsend
Montgomery County Municipal Court Western Division
(937) 687-9099
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Giving Praise to an Officer or the Police Department
If you have witnessed an officer doing something that deserves praise and you would like to submit a commendation, you may do so in one of the following ways:
By Telephone: 937-687-1341 Monday-Friday, 8am-4:30pm
In Person: 198 S. Clayton Rd, New Lebanon, Ohio, please ask to see the Police Chief, Darrin Townsend.
By Mail: 198 S. Clayton Rd, New Lebanon, Ohio 45345
By Email: dtownsend@newlebanonoh.org
Once received, the commendation will be reviewed by the Chief of Police and shown to the commended officer. The commendation will be placed permanently in the officer’s personnel file. Please include as much information as possible so that the commendation can be received by the appropriate officer(s).
Making a Complaint about the Police
The New Lebanon Police Department has an outstanding police force comprised of highly skilled, committed employees who are dedicated to providing the very highest quality police services to our citizens.
In order to maintain our high standards, we rely on feedback from our citizens. As such, we welcome constructive criticism regarding possible shortcomings or imperfection in the services provided.
Your concerns are our concerns, and a complaint about the police department or an officer can be made in several ways:
By Telephone: 937-687-1341 Monday-Friday, 8am-4:30pm
In Person: 198 S. Clayton Rd, New Lebanon, Ohio, please ask to see the Police Chief
By Mail: 198 S. Clayton Rd, New Lebanon, Ohio 45345
The Chief of Police is responsible for the Internal Affairs function, and has the primary responsibility for ensuring that our police officers respond in a professional manner and abide by proper police procedures in all circumstances. The Chief of Police may schedule a time to speak with you regarding your complaint as part of the investigation. You may be asked to provide a written or tape-recorded statement and to sign a formal complaint.
When the investigation is completed, the complainant will receive a letter reporting the findings and outcome. Most complaints can be resolved in a timely manner, however some may take 60 to 90 days to complete. All complaints received are reviewed and addressed.
Anonymous complaints are also reviewed for investigation. However, each is considered on a case-by-case basis dependent upon the information provided in the complaint.
Complaint form can be downloaded here.
